The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Can I change my bill date? Once an account is created we are unable to change the bill day for your account. This bill day... Views: 92 |
Can I pay my account using PayPal?Yes, you can pay any outstanding invoices using PayPal through your Customer Manager, located at... Views: 99 |
How do I cancel my hosting plan? To cancel a hosting plan, login to your Customer Manager at http://www.e-dimensionz.com/whmcs/... Views: 103 |
How do I pay my invoice?To access your invoices, you need to be logged into the Client Area. From the Client Area index... Views: 6 |
How do I upgrade / downgrade my hosting plan? To upgrade / downgrade your plan, login to your Customer Manager at... Views: 112 |
What payment methods do you except?We currently accept PayPal and Money Bookers. If you would prefer to pay with a cheque or money... Views: 351 |
Why is my account suspended?If we do not receive payment for your account within 15 days following your invoice due date,... Views: 115 |
Will I receive a notice when my account is up for renewal?Yes, we will send out billing notifications via email to all of our customers 30 days prior to... Views: 110 |
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